Privacy notice
A plain-language summary of how we handle your personal data.
Who is responsible
Cholula Condesa, operated by Lumina, at Calle Cholula 21, Colonia Hipódromo, Cuauhtémoc, 06100 Mexico City. Contact: reservations@luminastays.com.
Bookings
Bookings are processed by Cloudbeds, our booking platform. Payment details are handled directly by Cloudbeds and are not stored by the hotel.
Contact
When you write to us by phone, email or Instagram, we use your details only to answer you and to look after your stay.
This website
This website uses no cookies, no analytics and no forms of its own. The Book button takes you to the Cloudbeds booking engine, which has its own privacy notice.
No selling of data
We do not sell or rent your personal information to third parties.
Your rights
You can ask to access, correct or delete your data, or object to its use (ARCO rights under Mexican law), by writing to reservations@luminastays.com.
Updated October 2026.